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COVID-19 UPDATES - WED 07TH OCT (07:00am)

ALL CUSTOMERS PLEASE USE OUR LIVE CHAT SERVICE (INSTANT REPLY) OR EMAIL (APPROX 1 HOUR REPLY) IF YOU NEED TO CONTACT US. OUR PHONE LINES ARE OPEN ON OUR NEW NUMBER 01904 400242, BUT DUE TO THE MASSIVE VOLUME OF WEB SALES, AND SHOP CUSTOMERS THAT WE ARE CURRENTLY EXPERIENCING WE MAY NOT ALWAYS BE ABLE TO ANSWER THE PHONE. DEMAND IS HIGH SO PLEASE BEAR WITH US.

FOR CLICK AND COLLECT, ENTER YOUR ADDRESS AND DELIVERY ADDRESS AS NORMAL BUT CHOOSE THE "PICK UP FROM SHOP" OPTION WHEN YOU GET TO SHIPPING OPTIONS.

OUR SHOP IS OPEN TO WALK IN CUSTOMERS WEARING A FACE COVERING UNLESS EXEMPT. THERE ARE STRICT RESTRICTIONS ON THE NUMBER OF CUSTOMERS IN THE SHOP AT THE SAME TIME. ALL CUSTOMERS MUST USE THE PROVIDED HAND SANITIZER BEFORE ENTERING THE SHOP. NO EXCEPTIONS. THIS IS TO PROTECT US AND TO PROTECT YOU. YOU MUST KEEP AT LEAST 2m AWAY FROM ANY MEMBER OF STAFF AND ANY MEMBER OF THE PUBLIC. ANY CUSTOMER WHO IS NOT WILLING TO ADHERE TO OUR INSTRUCTIONS WILL NOT BE ADMITTED.

OUR WEBSITE MAIL ORDER SERVICE CONTINUES TO OPERATE HOWEVER PLEASE BE AWARE ROYAL MAIL ARE UNDER PRESSURE AND ARE NOT MEETING DELIVERY TARGETS SO PLEASE ALLOW LONGER THAN EXPECTED FOR ANY ORDERS THAT ARE NOT SENT ON OUR NEXT WORKING DAY SERVICE. ROYAL MAIL DELIVERIES COULD TAKE UPTO 14 DAYS FOR DELIVERY. WE WOULD STRONGLY RECOMMEND CHOSING THE NEXT WORKING DAY SERVICE TO ENSURE YOU GET YOUR ORDER IN A TIMELY FASHION. THIS IS DONE BY FEDEX AND THEY ARE COPING VERY WELL IN MOST AREAS BUT YOU STILL NEED TO ACCEPT THERE COULD BE A DELAY TO NEXT WORKING DAY SERVICES. WE CANNOT OFFER ANY REFUNDS ON ANY NEXT WORKING DAY SERVICES THAT TAKE UP TO 3 WORKING DAYS TO DELIVER. ALL NEXT WORKING DAY DELIVERIES FOR LONG ITEMS OVER 1.5m ARE TAKING APPROX 1 to 3 WORKING DAYS FOR DELIVERY DUE TO FEDEX OPERATIONAL ISSUES.

YOU CAN ORDER ONLINE AND GET FREE DELIVERY ON MOST END TACKLE.

FOR LARGER ITEMS, YOU CAN GET FREE DELIVERY WHEN YOU SPEND 25 OR MORE.

KEEP UP-TO-DATE WITH EVERYTHING BY REGULARLY CHECKING OUR WEBSITE AND/OR FACEBOOK.

TUNE IN. TURN ON. STAY SAFE.

 

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